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How can we help?

Account & Licensing(7)

  • How do I download my license file
  • Where Can I Find the Code for My License?
  • What Is a Billable Unit (BU)?
  • How Is vScope Licensed?
  • How to Manually Add a License to vScope

General(22)

  • How Is vScope Licensed?
  • Import skip list to Discovery Manager
  • How Is vScope Updated?
  • How to create custom User Groups for vScope Users
  • How to Use Regular Expressions in vScope

Guides(20)

  • What Are the Different Permission Groups?
  • How to integrate vScope with Microsoft Intune
  • Importing Tags from XLSX into vScope
  • How to Integrate Adobe with vScope
  • Follow and Mute in vScope Tracker

Installation & Setup(57)

  • How to Add Veeam Backup in vScope
  • How to integrate vScope with NetApp Storage
  • Setting up WMI on Target Machines
  • Requirements for datasource SCCM
  • Integrate Active Directory with vScope

Inventory & Reporting(14)

  • Specify Ports for Certificate Scanning
  • Size Tag Definitions of MSSQL Database
  • Discovery Manager Overview
  • Common SCCM errors for vScope discoveries
  • How to use import from file in Tag Manager

Performance(11)

  • How to Enable WinRM on Windows Servers & Clients
  • How to Change the Default WMI Timeout Setting
  • How to Speed up the Discovery
  • How to Fix Memory Leakage in 2003 Servers
  • How to Enable WinRM in vScope Discovery Manager

Troubleshooting(46)

  • Discovery of SQL Express & Instances Running on Dynamic Ports
  • WMI Corruption/Reports Wrong Information
  • Error Message ‘User Already Exists in Active Directory’
  • How to Find the Correct Base DN Setting
  • No or Partial Discovery Results from WMI/WinRM

User Guide(14)

  • Properties Overview
  • Discovery Manager Overview
  • Table Explorer Overview
  • The Concepts of Tags & Tagging
  • The Concept of Discovery

vScope Billing(4)

  • What Are Price Items/Groups/Categories?
  • What is a Price list version?
  • How to customize tags available for price items in vScope Billing
  • How to Get Started with vScope Billing

vScope Service Mapping(3)

  • How to customize layouts and fields for Service Cards
  • vScope User Permissions for Service Mapping
  • How to Get Started with vScope Service Mapping

vScope Settings(21)

  • How to Migrate the vScope Installation
  • Script folders used for inventory of Windows OS
  • How to Ignore Windows Clients in Discovery Manager
  • How to add customized discovery tags in vScope
  • How to Exclude Domain Users and Groups in WMI Scan

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